04/03/2023 No Comments
Blog
What is your return policy?
Our policy lasts 30 days* Please read over our Shipping Policy to determine if your order is eligible for a return.
01/13/2022 No Comments
How long until I receive my order?
Keep in mind that we make every piece to order, and each piece has to go through several stages before it’s ready to ship. We
01/28/2019 No Comments
04/05/2018 No Comments
Where can I read your terms and conditions?
You can review our terms and conditions and privacy policy by visiting this page. You can also review our terms and conditions before purchasing from
04/05/2018 No Comments
What are your estimated shipping times?
We ship all of our products via UPS ground. above is a map with transit times from our zip code. Please add 2-3 business days
08/24/2017 No Comments
Do you offer discontinued patterns?
For the time being, we’re only offering our top 6 patterns directly through the web store. We have other patterns that are still offered wholesale
08/15/2017 No Comments
How often do you restock your pottery?
Our approach to restocking has evolved to better serve our customers. While we aim to keep our high-demand items readily available, for others, you’ll notice
03/15/2017 No Comments
Do you accept paypal?
We use Stripe for our payment processing. We do not have any plans for using Paypal at this time.
03/14/2017 No Comments
Can I call and give you my payment information over the phone?
Due to security reasons, we cannot accept credit card numbers over the phone. It’s better for everyone if we never see or hear your personal
03/14/2017 No Comments