How many ounces do your mugs hold?

Our mugs are all designed to hold approx. 12 oz of liquid. However, the straight mugs and the flare mugs tend to hold more liquid (approx. 14-15 oz). Also, the handmade nature of our work means that each mug will be slightly different in terms of the exact volume that it holds. While many of our customers are OK with these natural variations, if you require your drinking vessel to hold a very specific volume of liquid, please consider this before purchasing.

Do you offer discontinued patterns?

For the time being, we’re only offering our top 6 patterns directly through the web store. We have other patterns that are still offered wholesale to retailers around the country. If demand for certain patterns is high enough, we will consider adding more patterns in the future. In the mean time, please take a look at our Store Locator page to see if someone near you carries the item in the pattern you are looking for.

How often do you restock your pottery?

We try to keep all of our high demand items in stock at all times. For others, we have a handy “Join Waitlist” button on the product page. Simply pick the product, the size, and the pattern you want it in. Click the “Join Waitlist” button and put in your email address and how many of that item you’re looking for, then hit “Email me when available”. This will send a message to us, letting us know exactly what you’re after. As soon as we replenish our stock of that item, an email will be sent to you letting you know that it is back in stock. Please be aware: joining the waitlist does not reserve items for you and they will be available on a first come, first serve basis. However, the email you receive will have a link to purchase the item, so you can quickly buy it before it goes out of stock again.

Will my pottery look exactly like what’s pictured on the website?

All of the pottery here is hand thrown using pottery wheels, and is never slip cast or mechanically produced. This means that although we throw our work to strict specifications, there will always be variations in the size and shape of each item. Also, we glaze and decorate all of our work by hand with recipes developed and perfected in-house over many years. Even though we strive for the most consistency we can manage, there will be color and pattern variations in our pottery, even among sets of items.

Is your pottery oven and microwave safe?

Our stoneware is oven safe when placed in a COLD oven that is then brought up to temperature. Placing a cold piece of pottery into a hot oven can cause it to crack and break from the sudden temperature change. Our stoneware is also microwave safe EXCLUDING our plates. Heating food on our plates can create concentrated hot spots that stress the pottery, causing cracks. Also, certain glaze patterns will heat up quickly and may be hot to the touch, so take care when removing pottery from the microwave. For more information, please refer to our care and use page.

Is your pottery dishwasher safe?

All of our stoneware is dishwasher safe, and it is actually recommended to put your pottery through the dishwasher periodically to ensure no bacterial buildup on surfaces.