Updates on Our Email Technical Issues

We want to take a moment to address an issue that some of you may have experienced recently. Since November, we encountered unexpected technical difficulties with our email system. This issue caused delays in receiving and responding to emails, and we sincerely apologize for any inconvenience this may have caused.

At Sunset Canyon Pottery, we strive to provide excellent communication and timely responses to all of your questions, orders, and inquiries. When something like this happens, we understand how frustrating it can be for you, and we’re committed to improving and ensuring these interruptions don’t happen again.

Here’s what you need to know:

• The email issue has now been resolved. We’re fully back up and running!

• If you reached out to us recently and haven’t received a reply, please don’t hesitate to resend your message, as some emails may not have reached us during this time.

• Our team is actively reviewing and responding to any emails that were delayed, so if you’re still waiting to hear from us, rest assured we’ll be in touch very soon.

We deeply appreciate your understanding and patience as we worked through this technical hiccup. Your support means the world to us, and we’re so grateful to have such an amazing community of pottery lovers!

Thank you for sticking with us, and as always, feel free to reach out with any questions or concerns.

Warmly,
The Sunset Canyon Pottery Team